Terms & Conditions

ACCEPTANCE OF TERMS & CONDITIONS

By using this website and online shop (www.causewayminerals.com) it is deemed that you accept the Terms & Conditions of using this site. Causeway Minerals reserves the right to change these Terms and Conditions at any time by publishing changes on this web site.

 

COPYRIGHT

All content on this site remains the intellectual property of Causeway Minerals. Permission is granted to print or electronically copy portions of this site for private use only and must not be reproduced for any other reason without prior permission.

 

PRIVACY POLICY

Any information held by Causeway Minerals will not be shared with any other company or individual without obtaining prior consent from yourself. As credit cards are processed by the Paypal secure site, we do not have sight of/ hold any financial details of customers.

 

ORDERING SPECIMENS

 

Procedure

Simply click the black ‘add to basket’ button for any specimen you wish to buy. When ready go to your basket and select the ‘Proceed to checkout’ option. Complete the customer information fields, or if you are a returning customer with an account, log in to your account. Online payment can be made by Paypal, either through your Paypal account or by using their secure Visa or Mastercard credit card system.

 

If you wish to reserve a specimen or have any questions please email us. Specimens will be held for seven days awaiting confirmation. Postage discounts will be applied at the check-out stage. Postage is always calculated on the weight of your order plus a small charge to cover postage materials. Be assured that we do not use postage charges as a means of generating extra profit.

 

Shipping the order

We shall normally ship within 3 working days except in unusual situations such as when we are traveling or attending shows.

All goods unless specified otherwise are sent by Royal Mail first class/air mail. Tracking on parcels is normally not included in the delivery costs shown but can be offered for an additional cost.

 

Priority

All items are sold on a first come – first served basis. If there is a conflict between customers on one item, the person from whom we first received the order will receive the item.

 

Photographs/ descriptions

Whilst we endeavor to make the specimen photographs/ descriptions as accurate as possible, please be aware that colours are sometimes difficult to reproduce and that the photographs are not to scale.

 

Please also note that many of the specimens are very small and we would normally recommend the use of magnification of at least 20x when viewing such specimens – please be sure of the size of the specimens before ordering.

 

Customs/Duty Fees

It is the customer’s responsibility to pay all associated customs or duty fees, for minerals purchased and posted/shipped outside of the UK.

 

Health considerations

Minerals should be handled carefully as they may be harmful. Always wash your hands after handling minerals and never inhale or ingest mineral dust.

 

Returns

We appreciate that sometimes it is not easy assessing a specimen from a photograph however accurate the photograph/ description may be. Therefore if within 10 days from receipt you decide the specimen(s) is/ are not for you, and you wish to return them, we will refund your money less postage and insurance where appropriate, so long as the specimen(s) are returned in the condition they were sent, i.e. undamaged, not been trimmed etc.

 

Damaged items

If the specimen has been damaged in transit, please contact us immediately and we will discuss either a full refund or a discount if the damage is slight. Some evidence of the damage would be appreciated preferably a digital photograph.

 

MAILING LIST

We offer a mailing list to subscribers, advising when new specimens have been added and any other news on minerals, finds or events. If you wish to join please click on the subscribe button. At any time you can stop future lists being sent by clicking the unsubscribe button.

 

LINKS

Causeway Minerals Limited is not responsible for the content of external web sites linked to or from this site.